Terms of service

Terms of Service – Keshnova

Effective Date: 05 July 2026

Welcome to Keshnova. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing, browsing, or placing an order on https://keshnova.com, you agree to be bound by these Terms of Service, our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies published on our website.

If you do not agree with these Terms, please do not use our website.

2. Eligibility

You must be at least 18 years of age or have the permission of a parent or legal guardian to use this website and make purchases.

3. Products & Pricing

  • All product descriptions, images, specifications, availability, and prices are subject to change without prior notice.
  • We make every effort to display product colors and details accurately. However, actual colors may vary depending on your device's display settings.
  • We reserve the right to limit product quantities or discontinue any product at any time without prior notice.

4. Orders

  • All orders are subject to acceptance and product availability.
  • We reserve the right to refuse, cancel, or limit any order due to pricing errors, suspected fraud, payment issues, or product unavailability.
  • Once your order is successfully placed, you will receive an order confirmation via Email and/or SMS.

5. Payments

We accept secure payments through trusted payment gateways.

By placing an order, you confirm that you are legally authorized to use the selected payment method.

6. Shipping & Delivery

  • Delivery timelines are estimates and are not guaranteed.
  • Customers are responsible for providing accurate shipping information.
  • Keshnova is not responsible for delays caused by courier partners, weather conditions, government restrictions, natural disasters, or other unforeseen circumstances beyond our reasonable control.

7. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Please review the policy before requesting a return or refund.

8. User Responsibilities

You agree not to:

  • Use the website for any unlawful or fraudulent purpose.
  • Provide false, inaccurate, or misleading information.
  • Attempt to interfere with the website's security, functionality, or performance.
  • Upload viruses, malware, or any harmful code.
  • Violate any applicable laws while using our website.

9. Intellectual Property

All content available on the Keshnova website, including but not limited to logos, trademarks, text, graphics, product images, designs, icons, and other materials, is the exclusive property of Keshnova and is protected under applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, or use is strictly prohibited without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Keshnova shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the specific order in question.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

12. Force Majeure

Keshnova shall not be held responsible for any delay or failure to perform its obligations due to events beyond its reasonable control, including but not limited to natural disasters, floods, fires, pandemics, government actions, strikes, technical failures, or courier disruptions.

13. Changes to These Terms

Keshnova reserves the right to update or modify these Terms of Service at any time without prior notice.

Any changes become effective immediately upon publication on this page.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Lucknow, Uttar Pradesh, India.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Keshnova

Website: https://keshnova.com

Email: info@keshnova.com

Phone: +91-9315059476

Business Hours:
Monday – Saturday
10:00 AM – 6:00 PM (IST)

Business Address:
Lucknow, Uttar Pradesh, India

16. Acceptance of These Terms

By accessing or using https://keshnova.com, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.